CSMS 69647683·Operational·August 27, 2026·View on csms.cbp.gov ↗

REMINDER: ACE User Satisfaction Survey – Your Input Matters!

Plain-English explanation

CSMS 69647683 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on August 27, 2026. It carries the official CBP guidance brokers and importers must follow for the topic — "REMINDER: ACE User Satisfaction Survey – Your Input Matters!". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

Cargo Systems Messaging Service CSMS # 69647683 - REMINDER: ACE User Satisfaction Survey – Your Input Matters! Attention all ACE users - the 2026 ACE User Satisfaction Survey is now open, and CBP wants to hear from you! Fill out the satisfaction survey and let your voice be heard! U.S. Customs and Border Protection (CBP) encourages all Automated Commercial Environment (ACE) trade community users to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, its capabilities and user experience. A high response rate will ensure more accurate representation across the trade community. The survey has been extended and will now remain open through 11:59 p.m. ET on September 11, 2026. To access the survey, please click on the following link: https://www.surveymonkey.com/r/HVC9B8T Please note you may need to copy and paste the URL into your web browser. Related Message Number(s): CSMS # 69632351

Frequently asked questions

What is CSMS 69647683?

CSMS 69647683 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "REMINDER: ACE User Satisfaction Survey – Your Input Matters!". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 69647683 published?

CBP published CSMS 69647683 on August 27, 2026. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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