CSMS 69570464·Operational·August 18, 2026·View on csms.cbp.gov ↗

IMPORTANT: Review ACE Reports for Rejected Refunds Due to Lack of ACH Enrollment

Plain-English explanation

CSMS 69570464 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on August 18, 2026. It carries the official CBP guidance brokers and importers must follow for the topic — "IMPORTANT: Review ACE Reports for Rejected Refunds Due to Lack of ACH Enrollment". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

Cargo Systems Messaging Service CSMS # 69570464 - IMPORTANT: Review ACE Reports for Rejected Refunds Due to Lack of ACH Enrollment U.S. Customs and Border Protection (CBP) advises Customs brokers to use the ACH Rejected Refunds Report (REV-613) report in the Automated Commercial Environment (ACE) Reports tool to help importers identify any refunds that have been rejected due to missing Automated Clearing House (ACH) enrollment. Importers also have the option to run the REV-613 report to determine whether any potential refunds have been rejected. For help running this report, review CBP’s Trade Refund Reports reference guide . If necessary, affected importers should complete the following steps: Use the ACE Secure Data Portal (ACE Portal) to authorize ACH refunds to help ensure timely receipt of future refunds. For detailed ACH enrollment instructions, review CBP’s ACH Enrollment Overview . Notify frn-achrefundsupport@cbp.dhs.gov of the new ACH refund enrollment. Note: Importers that are not enrolled to receive refunds via ACH may continue to experience refund delays or rejections. For additional refund information, review CBP’s ACH Refund webpage .

Frequently asked questions

What is CSMS 69570464?

CSMS 69570464 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "IMPORTANT: Review ACE Reports for Rejected Refunds Due to Lack of ACH Enrollment". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 69570464 published?

CBP published CSMS 69570464 on August 18, 2026. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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