REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal

Cargo Systems Messaging Service CSMS # 67721788 - REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal On February 6, 2026, U.S. Customs and Border Protection (CBP) began issuing all refunds electronically via Automated Clearing House (ACH) (subject to limited exceptions), as announced in the   Electronic Refunds   Interim Final Rule published January 2, 2026 in the Federal Register ( FR Document 2025-24171 ). In preparation for this change, CBP improved the ACH refund sign-up process in the Automated Commercial Environment (ACE). CBP also recently added a feature for importers to add notify parties, also known as “Special Address Notification (CBP Form 4811) notify parties,” within the ACE Portal. CBP will hold a user readiness support call today at 2:00 p.m. ET to address trade community questions related to this transition. ACE User Readiness Support Call Wednesday, February 11, 2026   2:00 p.m. - 3:00 p.m. ET Call Link: Join via Microsoft Teams For importers and other parties who may receive CBP-issued refunds, review the following resources to ensure readiness for this mandatory transition: FAQs:   ACE Portal and ACH Refunds FAQs Reference Sheet:   ACH Refund Enrollment Overview Information Notice:   ACE Portal Updates to Enable Electronic Refund Enrollment Information Notice:   Automated ACE Portal Application for Importer Accounts Information Notice:   ACE Portal Feature for Trade Users to Add Notify Parties Training Guide:   ACH Refund Enrollment in the ACE Portal Training Guide:   ACE Portal Feature to Add Notify Parties