CSMS 67721788·System update·February 11, 2026·View on csms.cbp.gov ↗

REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal

Plain-English explanation

CSMS 67721788 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (system update), published on February 11, 2026. It carries the official CBP guidance brokers and importers must follow for the topic — "REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

Cargo Systems Messaging Service CSMS # 67721788 - REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal On February 6, 2026, U.S. Customs and Border Protection (CBP) began issuing all refunds electronically via Automated Clearing House (ACH) (subject to limited exceptions), as announced in the   Electronic Refunds   Interim Final Rule published January 2, 2026 in the Federal Register ( FR Document 2025-24171 ). In preparation for this change, CBP improved the ACH refund sign-up process in the Automated Commercial Environment (ACE). CBP also recently added a feature for importers to add notify parties, also known as “Special Address Notification (CBP Form 4811) notify parties,” within the ACE Portal. CBP will hold a user readiness support call today at 2:00 p.m. ET to address trade community questions related to this transition. ACE User Readiness Support Call Wednesday, February 11, 2026   2:00 p.m. - 3:00 p.m. ET Call Link: Join via Microsoft Teams For importers and other parties who may receive CBP-issued refunds, review the following resources to ensure readiness for this mandatory transition: FAQs:   ACE Portal and ACH Refunds FAQs Reference Sheet:   ACH Refund Enrollment Overview Information Notice:   ACE Portal Updates to Enable Electronic Refund Enrollment Information Notice:   Automated ACE Portal Application for Importer Accounts Information Notice:   ACE Portal Feature for Trade Users to Add Notify Parties Training Guide:   ACH Refund Enrollment in the ACE Portal Training Guide:   ACE Portal Feature to Add Notify Parties

Frequently asked questions

What is CSMS 67721788?

CSMS 67721788 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 67721788 published?

CBP published CSMS 67721788 on February 11, 2026. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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