CSMS 67395160·Operational·January 14, 2026·View on csms.cbp.gov ↗

REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal

Plain-English explanation

CSMS 67395160 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on January 14, 2026. It carries the official CBP guidance brokers and importers must follow for the topic — "REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

Cargo Systems Messaging Service CSMS # 67395160 - REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal Beginning February 6, 2026, U.S. Customs and Border Protection (CBP) will issue all refunds electronically via Automated Clearing House (ACH) (subject to limited exceptions), as announced in the Electronic Refunds Interim Final Rule published January 2, 2026 in the Federal Register ( FR Document 2025-24171 ). In preparation for this change, CBP improved the ACH refund sign-up process in the Automated Commercial Environment (ACE). CBP also recently added a feature for importers to add notify parties, also known as “Special Address Notification (CBP Form 4811) notify parties,” within the ACE Portal. CBP will hold a user readiness support call today at 2:00 p.m. ET to help the trade community prepare for this transition. ----- ACE User Readiness Support Call Wednesday, January 14, 2026  2:00 p.m. - 3:00 p.m. ET Call Link: Join via Microsoft Teams   ----- For importers and other parties who may receive CBP-issued refunds after February 5, 2026, review  CBP’s Electronic Refund Enrollment Reference Sheet  and take any necessary steps to ensure readiness for this mandatory transition.  Related CSMS: 67305746 , 67333418

Frequently asked questions

What is CSMS 67395160?

CSMS 67395160 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "REMINDER: Support Call Today for Electronic Refund and Add Notify Party Features in the ACE Portal". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 67395160 published?

CBP published CSMS 67395160 on January 14, 2026. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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