CSMS 64710039·Operational·April 10, 2025·View on csms.cbp.gov ↗

Malformed QR Codes for ACE Truck Manifest

Plain-English explanation

CSMS 64710039 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on April 10, 2025. It carries the official CBP guidance brokers and importers must follow for the topic — "Malformed QR Codes for ACE Truck Manifest". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

CSMS # 64710039 - Malformed QR Codes for ACE Truck Manifest U.S. Customs and Border Protection sent this bulletin at 04/10/2025 04:27 PM EDT Cargo Systems Messaging Service CSMS # 64710039 - Malformed QR Codes for ACE Truck Manifest CBP has identified an issue with the formatting of ACE Truck Manifest QR codes containing special characters (+ sign) and erroneous numerical characters embedded into the QR code. This has resulted in CBP not being able to properly read the QR code. CBP is requesting that all software providers submitting ACE Truck Manifests review the QR Code Specification Guide and ensure the QR codes are properly formatted. Once the programming for the QR codes is complete, the QR codes can be tested internally using a cell phone camera to determine whether the QR data format matches the Specification Guide. If it does not match what is outlined in the Specification Guide, the software will need to be corrected. The QR Code Specification Guide can be found here: ACE Truck Manifest QR Specifications Guide | U.S. Customs and Border Protection Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page . You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com . This service is provided to you at no charge by U.S. Customs and Border Protection . Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes. Powered by Privacy Policy | Cookie Statement | Help

Frequently asked questions

What is CSMS 64710039?

CSMS 64710039 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "Malformed QR Codes for ACE Truck Manifest". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 64710039 published?

CBP published CSMS 64710039 on April 10, 2025. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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