CSMS 61361745·Operational·July 12, 2024·View on csms.cbp.gov ↗

ACE Portal Modernization: Error Messages Displaying in Organizational Broker View in the Modernized ACE Portal

Plain-English explanation

CSMS 61361745 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on July 12, 2024. It carries the official CBP guidance brokers and importers must follow for the topic — "ACE Portal Modernization: Error Messages Displaying in Organizational Broker View in the Modernized ACE Portal". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

CSMS # 61361745 - ACE Portal Modernization: Error Messages Displaying in Organizational Broker View in the Modernized ACE Portal U.S. Customs and Border Protection sent this bulletin at 07/12/2024 04:42 PM EDT Cargo Systems Messaging Service CSMS # 61361745 - ACE Portal Modernization: Error Messages Displaying in Organizational Broker View in the Modernized ACE Portal U.S. Customs and Border Protection (CBP) is aware of an issue impacting trade users who attempt to create or upload new employee information to their national permit record inside the Organizational Broker view of their modernized ACE Secure Data Portal (ACE Portal) account. Trade users may encounter the following error messages: • “Error Saving Record” – This message appears when a trade user attempts to creates a new employee record under the Employees tab within the National Permit record of the Organizational Broker account view. This error prevents a user from creating a new employee record. • “INVALID_TYPE_ON_FIELD_IN_RECORD…” – After attempting to use the Bulk Upload feature (under the Employees tab within the National Permit record of the Organizational Broker account view), this message appears when a user selects View Upload to review the results of the bulk upload. This error prevents a user from uploading employee information. In the interim, trade users should contact their designated Broker Management Officer (BMO) and submit a written notification of the new and updated employee record information. For a complete list of BMO contacts, review CBP’s Customs Brokers webpage . CBP is actively working to resolve this issue and will publish a follow-up message when more information is available. Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page . You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com . This service is provided to you at no charge by U.S. Customs and Border Protection . Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes. Powered by Privacy Policy | Cookie Statement | Help

Frequently asked questions

What is CSMS 61361745?

CSMS 61361745 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "ACE Portal Modernization: Error Messages Displaying in Organizational Broker View in the Modernized ACE Portal". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 61361745 published?

CBP published CSMS 61361745 on July 12, 2024. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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