CSMS 52469929·Operational·July 13, 2022·View on csms.cbp.gov ↗

APHIS Modifies Core Message Set Help Desk Staffing Schedule

Plain-English explanation

CSMS 52469929 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on July 13, 2022. It carries the official CBP guidance brokers and importers must follow for the topic — "APHIS Modifies Core Message Set Help Desk Staffing Schedule". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

CSMS #52469929 - APHIS Modifies Core Message Set Help Desk Staffing Schedule U.S. Customs and Border Protection sent this bulletin at 07/13/2022 09:02 AM EDT Cargo Systems Messaging Service CSMS #52469929 - APHIS Modifies Core Message Set Help Desk Staffing Schedule Starting July 13, 2022, the APHIS Core Message Set Help Desk will be staffed Monday through Friday from 8 a.m. to 7 p.m. Eastern Time to assist stakeholders submitting APHIS Core Message Sets in the Automated Commercial Environment (ACE). The Help Desk staff is on hand to review stakeholder message sets, clarify error codes and flags, provide disclaim guidance, and answer general message set questions. If you are calling: Select Option 1 for new inquiries Select Option 2 for existing inquiries (include your reference ticket) If you are emailing: If available, provide a copy of your full Message Set transmission and/or associated error codes Additionally, users can visit APHIS’ ACE webpage and the APHIS Core Message Set Questions and Answers webpage for additional information and resources. Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page . You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com . This service is provided to you at no charge by U.S. Customs and Border Protection . Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes. Powered by Privacy Policy | Cookie Statement | Help

Frequently asked questions

What is CSMS 52469929?

CSMS 52469929 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "APHIS Modifies Core Message Set Help Desk Staffing Schedule". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 52469929 published?

CBP published CSMS 52469929 on July 13, 2022. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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