CSMS 52016204·Operational·May 27, 2022·View on csms.cbp.gov ↗

CORRECTION Ace Account Merge Requests “ Information on New Procedures

Plain-English explanation

CSMS 52016204 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on May 27, 2022. It carries the official CBP guidance brokers and importers must follow for the topic — "*CORRECTION* Ace Account Merge Requests “ Information on New Procedures". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

CSMS #52016204 - *CORRECTION* Ace Account Merge Requests – Information on New Procedures U.S. Customs and Border Protection sent this bulletin at 05/27/2022 10:58 AM EDT Cargo Systems Messaging Service CSMS #52016204 - *CORRECTION* Ace Account Merge Requests – Information on New Procedures NOTE: THE PHONE NUMBER PROVIDED IN CSMS #52009723 WAS INCORRECT. THE CORRECT PHONE NUMBER IS IN THE BODY OF THIS MESSAGE. Please be advised that CBP is permanently transitioning to the procedures for ACE Account merge requests that were temporarily in place during the COVID- 19 pandemic. Please email ACE Account merge-request letters to the ACE Portal Account Administrator at selma.e.larson@cbp.dhs.gov and copy ACE Support at ace.support@cbp.dhs.gov . The request must contain a copy of the originally (by the Account Owner or Officer of the Entity) signed letter. You may email or call CBP Technology Services to request a ServiceNow ticket for a merge. By Email: When emailing, please include a copy of the letter for attachment to the ticket cbptechnologyservicedesk@cbp.dhs.gov By Phone: Call 866-530-4172 and request the ACE Service Desk (ASD) For more information, please visit our information page on CBP.gov: Managing an ACE Secure Data Portal Account | U.S. Customs and Border Protection (cbp.gov) Please Remember : If you have a National Account Manager (NAM), please email your letter to your NAM, not the ACE Portal Account Administrator. For other account services, please call CBP Technology Service Desk at 866-530-4172 For other TTO mail, not having a unique mail or email address, please use the mailstop number and mail to - CBP 22001 Loudoun County Pkwy Mail Stop # 1354 Ashburn, VA 20598-1354 Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page . You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com . This service is provided to you at no charge by U.S. Customs and Border Protection . Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes. Powered by Privacy Policy | Cookie Statement | Help

Frequently asked questions

What is CSMS 52016204?

CSMS 52016204 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "*CORRECTION* Ace Account Merge Requests “ Information on New Procedures". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 52016204 published?

CBP published CSMS 52016204 on May 27, 2022. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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