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CSMS 46390176·Operational·February 25, 2021·View on csms.cbp.gov ↗

APHIS Core Help Desk Update

Plain-English explanation

CSMS 46390176 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on February 25, 2021. It carries the official CBP guidance brokers and importers must follow for the topic — "APHIS Core Help Desk Update". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

CSMS #46390176 - APHIS Core Help Desk Update U.S. Customs and Border Protection sent this bulletin at 02/25/2021 11:22 AM EST   Cargo Systems Messaging Service CSMS #46390176 - APHIS Core Help Desk Update The U.S. Department of Agriculture’s Animal and Plant Health Inspection Service (APHIS) is excited to announce the launch of its new APHIS Core Message Set Help Desk! Starting March 1, 2021, importers, brokers and filers will be able to contact the Help Desk to get help with submitting APHIS Core Message Sets in the Automated Commercial Environment (ACE). The Help Desk will be available Monday through Friday, 7:00 am to 11:00 pm Eastern Standard Time to review stakeholder message sets, explain error codes and flags, provide disclaim guidance, and answer general message set questions. On March 15, 2021, APHIS will expand the APHIS Core Message Set Help Desk hours to Saturdays, 8:00 am to 4:00 pm Eastern Standard Time to better serve its users. When users call the Help Desk, they should: Select Option 1 for new inquiries Select Option 2 for existing inquiries with a reference ticket Provide their full Message Set transmission and associated error codes if their inquiry concerns either topic Users can reach the APHIS Core Message Set Help Desk at 1-833-481-2102, or they can submit APHIS Core Message Set questions by e-mail to  ace.itds@usda.gov . Users can also visit APHIS’ ACE webpage and the APHIS Core Message Set Questions and Answers webpage for additional information and resources.   Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page . You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com . This service is provided to you at no charge by U.S. Customs and Border Protection . Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes. Powered by Privacy Policy | Cookie Statement | Help

Frequently asked questions

What is CSMS 46390176?

CSMS 46390176 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "APHIS Core Help Desk Update". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 46390176 published?

CBP published CSMS 46390176 on February 25, 2021. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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