CSMS 42309981·Operational·April 8, 2020·View on csms.cbp.gov ↗

RESOLVED: ACE trade-facing Applications connection issues

Plain-English explanation

CSMS 42309981 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin (operational), published on April 8, 2020. It carries the official CBP guidance brokers and importers must follow for the topic — "RESOLVED: ACE trade-facing Applications connection issues". CSMS messages are the operational layer between Commerce determinations and at-the-border collections: when Commerce publishes a new rate, scope ruling, or instruction, CBP turns it into a CSMS that ACE/ACS systems and brokers act on.

Message body

Full text as published by U.S. Customs and Border Protection

CSMS #42309981 - RESOLVED: ACE trade-facing Applications connection issues U.S. Customs and Border Protection sent this bulletin at 04/08/2020 05:07 PM EDT Cargo Systems Messaging Service CSMS #42309981 - RESOLVED: ACE trade-facing Applications connection issues The network issues experienced by some trade-facing ACE applications have been RESOLVED. With this incident, it was found that sFTP and AES Direct trade users were impacted. Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page . You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com . This service is provided to you at no charge by U.S. Customs and Border Protection . Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes. Powered by Privacy Policy | Cookie Statement | Help

Frequently asked questions

What is CSMS 42309981?

CSMS 42309981 is a U.S. Customs and Border Protection (CBP) Cargo Systems Messaging Service bulletin titled "RESOLVED: ACE trade-facing Applications connection issues". CSMS bulletins are the operational instructions CBP issues to brokers, importers, and ACE filers covering rate changes, system updates, scope guidance, and other day-to-day customs-operations changes.

When was CSMS 42309981 published?

CBP published CSMS 42309981 on April 8, 2020. The bulletin's instructions are typically operative as of the publication date unless the body specifies a different effective date.

Is the CBP CSMS the legally binding instruction?

Yes — for at-the-border filing and entry collection. CSMS messages translate Commerce's Federal Register determinations into operational CBP instructions that ACE/ACS systems and brokers execute. The Federal Register notice is the underlying legal authority; the CSMS is the operational implementation. Both should be read together when reconciling a rate or scope change.

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